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BrightStar Care's Clients Describe Home Health Services You Can Trust

Decisions about senior care are always difficult. Such decisions require trusting someone to take care of yourself or your family at a vulnerable time. Thankfully, there are home care providers like BrightStar Care, who has proven time and again that their staff goes above and beyond to provide comprehensive home services matched to every client’s individual needs.

For BrightStar’s caregivers, such as “EC,” working with clients is much more than just a job: it is like taking care of family. Here is what the spouse of one client, AL, said about EC’s care.

“My wife’s dementia has progressed significantly in the past year and has demanded more attention, care, and understanding. As the condition progresses, the needs become more demanding,” said the spouse. “EC has performed well in adjusting to those changing needs, despite her own challenges as a single mother with children. She goes out of her way at times, re-arranging her own life to accommodate that of AL.”

Another client, a retired medical doctor, is in their own terms, a “severe quadriplegic secondary to multiple medical setbacks.” Over the years, he has worked with several health care agencies, but now uses BrightStar due to their excellent caregivers.

“All told I have had about 12 caregivers in the last two years, but MM [from BrightStar] is by far the best,” he said. “She is very smart and observant, and once shown the routine never has to be reminded or corrected. She is very efficient without appearing rushed, and is always pleasant and friendly. I can’t imagine anybody better for this work.”

And his is not the only story where people have tried multiple agencies before finding success with BrightStar. Jan H., from Highland, used three other agencies for her husband’s care and “had nothing but issues,” until she found BrightStar.

“Since hiring BrightStar, I do not have to worry about anything,” she said. “All of the caregivers are very capable and compassionate with my husband, who needs a lot of care. BrightStar is the first agency I feel I can trust. The office staff is also very accommodating with scheduling and acts quickly.”

Everything ultimately comes back to trust, and it is hard to find anyone with a better reputation than BrightStar in that regard.

“The only time that I feel my mom is safe, except for when my wife and I are visiting, is when BrightStar is there,” said Jim C. of Schererville. “I have such peace of mind knowing she is being cared for by your company.”

To learn more about BrightStar Care’s services, visit their website or call 24/7 at 219-924-0200.

BrightStar Care of Lake County
9521 Indianapolis Blvd Suite O, Highland, IN 46322
115 S Court St Suite D, Crown Point, IN 46307
Visit BrightStar Care of Lake County Partner Profile

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