“As a mother of two, my biggest fear is that I’ll lose my children or they’ll lose me,” Southlake Nissan Kia Automall Sales & Leasing Specialist Chelsea Combs said of the 30 minutes she spent on Facebook Live as a part of a 24-hour fundraising effort, “That’s why I did it.”
At Southlake, Combs spends her time trying to take the stress out of buying a vehicle.
“There’s such a negative stigma with buying a vehicle and going into a dealership,” Combs said. “A lot of people come in the door nervous, but it’s supposed to be a fun experience. You’re purchasing a new-to-you vehicle!”
Thankfully, Facebook has provided a network for people like Combs to work together to change the game: groups like Sales Hustlers and Rise & Grind.
“Transparency is key, and Facebook helps with that,” said Combs. “I try to be active so people know who I am and what I’m about before they even come down to the dealership.”
One tool Combs uses to provide transparency is an app called QuickPage. Imagine you’ve got your eye on a great vehicle, but you’re not sure you want to go to the dealership to check it out. Maybe it won’t be what you really wanted; maybe it won’t have everything you need; maybe it’ll be a waste of everyone’s time.
"My main goal is to find you a vehicle that meets all your wants and needs," said Combs, "I always want to beat the last time you bought a car – whether it was a great experience or an awful experience; I still want to be better."
The QuickPage app enables Combs to send shoppers a video tour of the vehicle and its features before anyone ever walks through the door. That way, when you walk onto the lot, you already know what you’re in for.
Michelle Marie Sri and Chad Morgan created the QuickPage app to help people like Combs; now Combs and her friends from Sales Hustlers and Rise & Grind are helping Sri and Morgan.
A mother of three boys, Sri was diagnosed with Stage 3 breast cancer. As she’d been self-employed, she didn’t have health insurance. Since the diagnosis, Sri has signed up for a policy, but it’s more expensive because of her diagnosis. Sri is documenting her story online, and Combs and the others in her Facebook groups saw the videos.
“Once we all saw the video, there wasn’t even a question that we were going to do something,” Combs said, “The question was what we were going to do.”
Shawn Hayes and Glenn Lundy, who run the groups, decided on a 24-hour Facebook Live event where Combs and others would sign up to go live for 30 minutes in an effort to raise funds for Sri.
“I was so nervous because everybody was doing such a great job and I hadn’t planned anything out,” Combs said, “I thought the authenticity of winging it would be compelling.”
So Combs holed up in her truck to avoid interruption and talked about Sri’s story, her own story and why she was supporting the effort.
“Forty-eight of us were sharing each other’s posts and reaching out to news outlets,” Combs said. The excitement of meeting their initial goal by 4:30 a.m. was enough to keep most of them up all 24 hours, “Sharing each other’s posts gave even more of a reach than going live individually.”
Please consider helping these groups reach their goal – and support Michelle in her surgeries and treatment ahead – by donating at https://www.gofundme.com/5vs4q9k
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